Terms and conditions

Orders & Payment

All orders must be paid in full before dispatch.

We reserve the right to cancel any order if payment is not authorised or if stock is unavailable.

Shipping

Orders are dispatched within 1–2 working days.

Delivery times may vary and are estimates only.

Aura cosmetic & Weightloss is not responsible for delays caused by postal services.

Returns & Refunds

Due to hygiene reasons, we cannot accept returns on opened or used products.

If an item arrives damaged or faulty, please contact us within 48 hours with photo evidence so we can resolve the issue.

Product Use

Our products are for cosmetic use only.

Aura cosmetic & weightloss not responsible for misuse of products or allergic reactions.

Please discontinue use if irritation occurs.

Website Information

We aim to ensure all product information and prices are accurate, but errors may occur.

We reserve the right to correct any errors without notice.

Contact

For any enquiries, please contact: [email protected]